Ensure pdlice.exe (usually located in C:\win32app\ingr\splm\bin ) is allowed through the Windows Firewall .

This guide explores the causes of SPLM Error 7502 and provides step-by-step solutions to resolve it.

: If everything looks correct, try toggling the "Select License Machine" option again to refresh the connection. 2. Check Service Status

: Consult the official Intergraph Smart Licensing Help for specific instructions on managing device settings or disabling restrictive proxy settings that might interfere with the connection.

Error 7502 is a "License Machine Not Responding" message. It signifies that the CADWorx application on your local machine cannot establish a handshake with the license server defined in your system settings. Common Causes The License Server service is stopped. Network firewalls are blocking communication. The Machine ID or IP address has changed. Incorrect license seat configuration. Step 1: Verify the License Service Status

Type ping [Server_Name] or ping [Server_IP] and press Enter.

: If local configuration does not fix the issue, review the detailed error description by clicking OK on the error prompt and contact your technical support team with the specific error number and log.

The error triggers when CADWorx attempts to validate its license against an SPLM based system and fails to establish a connection. This is common in older applications still using SPLM, which has largely been predated by . Immediate Solutions

If your company uses a or a remote VPN connection

The concurrent or node-locked license key generated by Hexagon/Intergraph has expired.