A command-line interface or a graphical pop-up window will appear. Type your new password for the default account. Confirm the new password.
You must have local administrator access to the Windows Server hosting the Symantec Endpoint Protection Manager. Step 2: Open Command Prompt as Administrator Press the . Type cmd . Right-click Command Prompt and select Run as administrator . Step 3: Navigate to the Tools Directory
: This tool was primarily for SEPM 12.1 and earlier . A command-line interface or a graphical pop-up window
Ensure the Symantec Embedded Database service (or your external Microsoft SQL Server) is up and running. The script requires an active database connection to reset the credentials.
In earlier versions of SEPM, the resetpass.bat tool was the primary method for resetting the admin password. However, starting with , Symantec shifted its primary recovery method to a more secure, email-based system. You must have local administrator access to the
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Name the file resetpass.bat and save it directly into your local ...\Symantec Endpoint Protection Manager\Tools\ folder (where ResetPass.jar resides). Step-by-Step Guide to Resetting Your SEPM 14 Admin Password Right-click Command Prompt and select Run as administrator
Instead of searching for unsafe downloads, you can safely unlock your console using the modern native password recovery options or a manual database command block. Method 1: The Native "Forgot Your Password" Link
Log into the Windows Server hosting SEPM as an Administrator.
: For official documentation, trials, and purchasing, visit the Broadcom website. They offer detailed guides and customer support for SEP.
Navigate to the folder mentioned above using Windows Explorer.