Remove the paperclip or release the button. The DVR should reboot, and the password will be reset to factory defaults (i.e., blank or "admin"). Best Practices After Updating Your Password

If the default passwords fail, the most secure, non-destructive method requires a security token generated by the Hi Sharp local interface. Step 1: Export the Code from the Local GUI Connect a mouse and monitor directly to your physical DVR. Click on the screen to open the main menu login page. Click the or Retrieve Password hyperlink. Choose the Dynamic Code option.

+--------------------------------------------------------------------------+ | HI SHARP PASSWORD RESET FLOW | +--------------------------------------------------------------------------+ | | | [Try Default Credentials] ----> admin / 123456 (or admin / admin) | | | | | v (If Failed) | | [Software Recovery] ----> Extract Dynamic QR / QR Code | | | Email technical support / distributor | | v (If Offline) | | [Hardware Reset] ----> Open case -> Short G1 Jumper (60s) | | Or pull CMOS Battery (5-10 mins) | +--------------------------------------------------------------------------+ Method 1: Apply Default Factory Credentials

You will receive a verification code via your . Enter that code on the DVR to create a new password.

If the above fails:

. You will see a set of details (often a date-based code) that you must share with Hi-Focus Technical Support to receive a one-time reset code. 3. Physical Hardware Reset

Modern HiLook and Hikvision systems generally use a QR code reset method through their mobile apps. On the DVR Screen: Go to the login page and click "Forgot Password" Select Reset Method: "Verify by Hik-Connect" "Verify by HiLookVision" Scan QR Code: Open the corresponding app on your phone, go to "Reset Device Password" , and scan the QR code displayed on your monitor. Enter Code: